IMPORTANT NOTICE: BUSINESS TRANSITION ANNOUNCEMENT

Dear Valued Customers,

We are writing to share an exciting development in the evolution of our business. After much consideration and strategic planning, we are thrilled to announce that our company is entering a new partnership with Amazon, one of the world’s most renowned and innovative organizations. This partnership will allow us to grow in new and exciting ways, bringing enhanced value and opportunities to our operations.

This transformation, however, comes with some necessary adjustments. As we focus on aligning our business with Amazon’s innovative platform and operational standards, we will be discontinuing our repair services. Additionally, we will no longer be accepting new customers as of this announcement. These changes are part of a larger effort to streamline our services and dedicate our resources to this promising partnership.

We want to reassure our existing customers that we remain fully committed to completing any ongoing projects and providing the highest level of support throughout this transition. If you have any active repair agreements or outstanding concerns, please know that our team is here to ensure a smooth and satisfactory resolution.

What Does This Mean for You?

1. Discontinuation of Repair Services: Effective immediately, we will no longer be offering repair services. If you are an existing customer with an open ticket or repair agreement, rest assured that we will fulfill our obligations to you.
2. No New Customers: During this transitional phase, we are unable to onboard new customers as we focus on building the foundation for this partnership.

While we understand that these changes may be an adjustment, we firmly believe that this new chapter will bring exciting opportunities to serve you in even greater ways in the future. Our partnership with Amazon will position us to offer expanded capabilities, innovative solutions, and a more robust platform to meet evolving customer needs.

We are incredibly grateful for your loyalty and trust over the years. Your support has been instrumental in bringing us to where we are today, and we hope you will continue to be a part of our journey as we take this next step forward.

If you have any questions or concerns, please feel free to reach out to us directly. Our customer service team is ready to assist you with any inquiries during this transition. You can contact us at: admin@hcarsonelectronics.com

We are genuinely excited about what the future holds and look forward to sharing updates as we progress in this partnership. Thank you for being an integral part of our story.

With sincere gratitude,

H Carson Electronics